Privacy Policy

Privacy Policy

We value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and process your data in accordance with our obligations and your rights.

Collection and Use of Personal Data

Personal data refers to information that can identify you directly or indirectly. This includes anonymised data that is linked to other details capable of identifying you. However, data that has been irreversibly anonymised or aggregated in a way that no longer enables identification, even when combined with other information, does not constitute personal data.

Promoting Safety and Security

We adhere to the principles of legality, legitimacy, transparency, and minimisation of data usage within a defined scope of purpose. To ensure the security of your data, we implement robust technical and administrative measures.

Your personal data may be used to verify accounts, monitor user activity, detect fraud, and investigate suspicious or potentially unlawful actions or breaches of our terms and policies. This processing is grounded in our legitimate interest to ensure the safety and integrity of our products and services.

What Personal Data We Collect

i. Information You Provide

We collect personal data when you interact with us, such as when you create an account, contact us, participate in surveys, or use our online tools. If you make a purchase, we may collect data related to payment, authentication, billing, shipping, and contact information.

ii. Data on Product and Service Usage

When accessing our websites, we may collect technical data, including your device type, unique device identifier, IP address, operating system, browser type, usage patterns, diagnostic data, and approximate location. Where applicable, technologies like GPS or IP-based geolocation may be used to enhance our services.

How We Use Your Personal Data

i. Providing, Improving, and Developing Our Services

We process personal data to deliver, improve, and develop our offerings. This includes data analysis, research, and auditing to enhance service quality and business continuity. For activities like contests or promotions, additional rules may apply, which outline how your data will be used.

ii. Communicating with You

With your explicit consent, we may:

  • Send marketing communications about our products and services.
  • Inform you about updates, policies, or terms.
  • Respond to queries or requests submitted via contact channels.

You can withdraw consent or opt out of marketing communications at any time by contacting us.

Cookies

Definition of Cookies

Cookies are small text files stored on web browsers to retain information about your preferences and activities. We also use related technologies such as local storage, device identifiers, and software tools, collectively referred to as "cookies".

Use of Cookies

Cookies help us personalise content, improve service delivery, analyse user behaviour, and provide a safer experience. The type of cookies we use may vary depending on the services or websites accessed.

Disclosure of Personal Data

We may share your personal data with strategic partners to provide, improve, or market our products and services. Data will only be shared for these purposes and will not be used by third parties for their marketing without your explicit consent.

Data Disclosure, Storage, Transfer, and Processing

i. Legal Obligations

We may process personal data to comply with mandatory legal requirements within the European Economic Area (EEA) or your local jurisdiction.

ii. Business Operations

Personal data may be shared within our affiliated companies or transferred to third parties in events such as mergers, acquisitions, or restructurings.

iii. Legal Compliance and Security

In certain circumstances, we may disclose personal data to comply with legal processes, enforce policies, investigate fraud, or protect the rights and safety of individuals.

Children

Our products and services are designed for adults. We do not knowingly collect personal data from children under 16. If such data is inadvertently collected, we will take steps to delete it promptly. Please notify us if you believe a child has provided personal information.

Your Rights

You have the right to:

  • Access, correct, or delete your personal data.
  • Restrict or object to the processing of your data.
  • Receive your data in a structured and machine-readable format.
  • Lodge complaints with the relevant data protection authority.

We may require additional information to verify your identity before granting access to or processing your requests.

Third-Party Websites and Services

Our services may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before engaging with their services.

Data Security, Integrity, and Retention

We employ reasonable technical, administrative, and physical measures to protect your data from unauthorised access or misuse. Personal data will be retained for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless otherwise required by law.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in technology, legal requirements, or our operations. Continued use of our services after updates signifies your acceptance of the revised policy. If you do not agree, you may discontinue use and request account closure.

Contact Us for further queries or assistance.