If you have any questions or concerns about your order, please don’t hesitate to reach out to us at service@rinccbike.com.

Free Shipping with DPD
Rincc provides free DPD shipping on all eligible orders. Please note that deliveries to remote areas and islands are not currently supported.

Shipping & Delivery
We ship all orders (except certain accessories) directly from our EU warehouse, ensuring reliable and efficient delivery. Free shipping is available for qualifying orders.

• Once your order has been placed, you can track its progress within two days using this link: https://www.17track.net/zh-cn.
• Orders typically arrive within 7–10 working days, depending on your location.

For further details on delivery times and the countries we ship to, please refer to the table below.